Director, Learning & Development


The Director of Training, Leadership, and Organizational Development will be responsible for providing insight and leadership for the total talent life cycle. This position will support and work with the leaders of various functional areas and departments including hiring, onboarding, field employee training and development, leadership training and development, career pathing, and bench strength development.  This individual will work on designing, developing and implementing various talent initiatives and programs for iStorage and National Storage Affiliates. The work will include assessing and diagnosing organizational needs, creating change initiatives, and delivering world-class training and organizational development solutions that support NSA’s strategic vision.

Reports To: SVP Operations

Duties and Responsibilities

Required Competencies

Collaboration: The Director of Learning and Development will play an integral part of our organization and will be required to partner with various stakeholders in support of their training and development needs. It will take a close partnership and meaningful collaboration to maximize the impact these programs will have on our talent.  

Communication Skills: The Director of Learning and Development should be able to read, write and communicate clearly and concisely through various channels including in-person, email, web conference, and phone to maximize transparency and clarity while partnering with a geographically diverse workforce. All of these methods are even more critical in the delivery of training to our organization and the Director of Learning and Development and effective communication in all forms is a must for this role.

Innovation/Adaptability: Our business is constantly evolving and it’s important that our leaders can pivot and adapt as the environment demands. Our Director of Learning and Development will need to be able to adjust the organization’s strategy in training in development to account for various factors in our industry, current trends in the employment marketplace and to have strategic vision for adapting our approach based on new technologies and factors that impact our industry.

Growth/Development: This is the focus of this role: to grow and develop our team! We pride ourselves on being a growth company on all fronts; especially our talent. We want to be known as a destination and not a stop and the time and effort we put into developing our talent will yield great results for them and our organization. The Director of Learning and Development will be the engine which allows us to continue to do this through effective and impactful learning journeys for all of our team members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit, stand and walk.  This position may be required to sit, stand or walk for extended periods of time. 

Education and Experience


Director, Learning & Development is expected to travel throughout the company approximately 40% of the time.

FLSA Status: Exempt

NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

About NSA

As of June 30, 2019, NSA currently holds ownership interests in and operates 729 self storage properties located in 35 states + Puerto Rico with over 46 million rentable square feet.


National Storage Affiliates is focused on growing through partnerships with high quality regional operators with facilities located within high growth markets in the top 100 MSAs throughout the United States.